Rational Service Partner.

As a customer you have access to Rational’s network of Service Partners situated around the country.  Each Service Partner is audited annually by Rational inspecting measuring equipment and tools, correct stock levels and ensuring all Engineers have received the latest update training.  This ensures you receive the service you need when you need it.

Cater-Equip Ltd are Rational’s Approved Service Partner for South Wales providing both warranty and out of warranty service cover.  No matter what your Rational needs may be, you can be assured that we can help.

Trained and audited annually by Rational. we specialize in the full range of Rational ovens dating back to the original Classic line followed by the CPC, SCC, SCC_WE and now the latest SCC_WE 5 senses with High Density Control.

Engineers receive full technical support directly from Rational and have access to the latest Rational documentation and software 24 hours a day, 7 days a week

All Engineers, fully trained by Rational focus on the Service, Installation and Maintenance of Rational’s SelfCookingCenter® and Rational VarioCooking Center® range of appliances.  Audited Annually by Rational you are assured of a high level of  competency

Benefits we offer include:

  • Warranty work.
  • 24-hour response time for all service calls
  • Supply of genuine Rational cleaning products and accessories
  • Out of warranty work
  • First time fix whenever possible.
  • Service contracts tailored to meet customer requirements
  • Installation, service and repair.
  • Comprehensive spares carried.
  • All spares fitted carry 12 months’ parts and labour warranty.

We are proud to have been previously recipients of the prestigious ‘Rational Service Partner of the Year’ award.

Learn More….

Telephone: 01443 225 325

Email:  enquiries@cater-equip.com