Rational Service Partner.

As a proud owner of a Rational Appliance you have direct access to Rational’s network of Service Partners situated around the country.  Cater-Equip Ltd are approved Service Partner for South Wales providing both warranty and out of warranty service cover.

Main Benefits of using an Approved Service Partner

By using an approved Rational Service Partner, you are ensured of a high level of competency. Engineers receive full technical support directly from Rational with access to the latest software and documentation 24 hours a day, 7 days a week

Trained and audited annually by Rational, we specialise in the full range of Rational ovens dating back to the original Classic line followed by the CPC, SCC, SCC_WE and now the latest SCC_WE 5 senses with High Density Control.

Service

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Installation

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pational Service Package

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Service

Warranty

UI Designer

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Non Warranty

Product Manager

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Installation 

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Site Survey

Prior to purchasing your Rational, New or Used, we can carry out a full site survey to advise on position, fuel type, size of service, ventilation requirements and access for delivery.

Installation

Once your supplies are in place we can proceed with your installation, ensuring your Rational is installed correctly as per manufacturer’s instructions. Incorrectly installed appliances can affect the performance of the appliance and invalidate your warranty.

Comissioning

Setup and fine tuning of your oven.  If you have installed it yourselves we can still be of assistance by checking your Rational has been installed correctly and is setup for optimum performance.

After Care

Once up and running we can instruct on the basic operation of your oven, advise on the correct cleaning products and arrange a demonstration with a Rational Chef if required.

Rational Service Package

Regular Servicing and Maintenance is vital for the reliability and correct operation of what is possibly the most important piece of equipment in your kitchen. Regular maintenance improves the reliability of your appliance reducing the risk of unforeseen breakdowns

Rational offer a choice of three service packages on new ovens ranging from a Basic annual inspection to the all-inclusive Premium Package. Ovens are installed and commissioned by ourselves, then for a monthly fee we then take over the maintenance of the oven over a five-year period.

Alternatively, we can tailor a service package to meet your needs, no matter what the age of the oven, New or Old.

Chemicals and Accessories

By choosing Rational you have purchased a leading brand in the UK Commercial Catering industry. A brand known for its qualityand reliability. This quality and reliability are carried over to Rational’s range of cleaning products and accessories.

Using genuine Rational products is vital in ensuring your Self Cooking or Vario Cooking Centre is used to its full advantage.  The use of third-party products can be costly, increasing the chance of breakdowns and in some cases invalidating your warranty.

From installation products through to special cooking applications, Rational have the equipment you need.

Chemicals

Not sure which Cleaning Tablet you require, visit our Download page where you will find a selection guide.

Accessories

  • Stands, Base Cabinets and Thermo-Cabinets
  • Ultravent Condensation Hood
  • Finishing System for Banquets

contact us

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Unit 1, Junction Industrial Estate, Pontyclun

01443 225 625

enquiries@cater-equip.com